Setting up a CNAME record for any of the domain names or subdomains you've got within a hosting account will permit you to point it to a different domain/subdomain. The forwarded domain address will lose all its records - A, MX etc, and will take the records of the domain name it is being redirected to. In this light, you simply can't create a CNAME record to direct your domain name to a third-party provider and retain a functional e-mail service with the first hosting provider. Additionally, it is very important to know that a CNAME record is always a string of words and never a number as it is often wrongly identified as the A record of the Internet domain being forwarded. One of the primary uses of a CNAME record is to direct a domain name that you own through one provider to the servers of some other company when you have created a website with the latter. This way, the website will appear under your own domain, not under some subdomain provided by the third-party company.

CNAME Records in Shared Hosting

If you have a shared hosting plan through our company and you want to set up a CNAME record, it will take you just a few clicks to do it. You can access the DNS records for all domain names and subdomains hosted inside your account via the Hepsia CP that comes with each plan and adding a new record is as basic as clicking on a button, choosing the type, which is CNAME in this case, entering the actual record value and saving the modification. If you've never added this kind of record before, you will discover a Help section with a detailed video tutorial which you can watch, or you can just contact us and we will aid you with this task. If you have set up a site through another company, you want to use a private URL for your webmail or you would like to designate a subdomain for use with the services of a different provider, like Google Apps, all it takes is setting up a CNAME record with a few clicks within your CP.

CNAME Records in Semi-dedicated Hosting

If you have a semi-dedicated server from our company and you wish to create a CNAME record, it will require just a couple of mouse clicks to complete this task. The plans are managed via our in-house built Hepsia hosting Control Panel where you will see a section committed to the DNS records of the domains and subdomains hosted inside the account. To set up a CNAME record, you'll simply have to choose the record type and the hostname (domain or subdomain), type in where the latter will be pointed to and save the modification. The new record is going to be active almost immediately in our system and will propagate worldwide within a couple of hours. Modifying or deleting an existing CNAME record in the account is equally simple and takes a click. In case you experience any problems, you can go through our in-depth help article, see the short video on the subject that we have added in the Control Panel, or just contact us for help.