Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Online Control Panel you will find an exhaustive Help Center section featuring various help articles and commonly asked questions. They are compiled by our support team of trained techs. Simply fill in your question and our intelligent software will give you the most suitable answer.

  • Top quality support service
  • Educational Videos

  • For all of you who would rather find out how to fix a frequently encountered issue by watching a video lesson, we have added a collection of video tutorials to our Online Control Panel. All the educational videos are very short and easy to grasp. They offer you step–by–step presentations of different site administration procedures.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock support service and feature a 1–hour support ticket response guarantee. Our practiced techs will be online for you 24/7/365 and will fix any problem that you might come across within maximum 60 minutes after the client support ticket submission. In the majority of instances, a reply will be given to you within twenty minutes.