Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all our shared hosting packages, which means that each individual support request you post will undoubtedly be replied to in only one hour max. Our support crew members are educated to efficiently correct any issue and to offer you quick information on any issue that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime needed. Our crew of technicians is going to be online for you 24x7x365 to respond to all your requests and to solve any problem you will likely have. You can post a customer assistance ticket from your Online Control Panel or drop a message any moment. Also, on business days, you are able to ring us or work with the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated a detailed information base into the Control Panel that allows you to receive useful step–by–step recommendations whenever you want. Each area of the Control Panel features its own contextual support area featuring a variety of how–to content articles. We have also organized videos to present you with a greater idea of the correct way to accomplish any given job.